North Shore Water Reclamation District

Billing Information

Our customer service representatives would be happy to answer any questions you might have regarding your bill. Please call the District Billing Department at (847) 406-4709 during normal business hours, 8:00 AM to 4:30 PM Monday through Friday, to speak with a customer service representative.

  • Payments
    For information about making a Payment, Click Here.
  • Estimated Final Bills
    If you are an attorney handling a closing, Click Here. for more information on requesting an Estimated Final Bill for the closing.
  • Billing FAQ
    If you have a question regarding your bill, click here to visit our FAQ page to get answers to some of our most Frequently Asked Questions.
  • Summer Credit Program
    For residential customers, the District provides a Summer Credit Program. For more information, Click Here.
  • Water Usage Credits
    For information about Water Usage Credits, Click Here.
  • Landlord Information
    For information intended for Landlords, Click Here.
  • Billing Related District Ordinances
    For information regarding Billing related District Ordinances, Click Here.

Billing Department Numbers

Phone Number

Service Location

(847) 406-4701

Collection Notices or Service Reinstatement

(847) 406-4702

Libertyville, Wadsworth, Waukegan

(847) 406-4703

Zion

(847) 406-4704

Bannockburn, Deerfield, Del Mar Woods, Highland Park, Highwood, Lake Bluff, Lake Forest, Knollwood

(847) 406-4705

Beach Park, Green Oaks, Gurnee, North Chicago, Park City, Winthrop Harbor, Public Works

(847) 406-4709

All Other Billing Questions

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